POINT1 EDC Helpdesk
Guide procedures of clinical data systems and reissue IDs and passwords.
PMS Back Office
We offer clients to outsource services for PMS-related operations and processes.
Service overview
We are entrusted with almost the entire operation and process in the PMS division and offer outsourcing support to each operational or process unit as per clients' needs.
POINT2 MR Helpdesk
Broadly support MR including survey progress management and DB maintenance.
POINT3 Other Back Office Operations
Offer various other support for PMS back office.
FAQs about solutions and services
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Quality and information security initiatives
Our pharmaceutical-related business has established a quality management system based on the concept of ISO 9001，the international standard for quality management systems，and was one of the first in the CRO industry to obtain ISO 9001 certification in 2001. Even after obtaining certification，we have continued to pursue “reliability” for more than 20 years，and we have a proven track record of success. In addition，considering the importance of the information we handle，we also thoroughly implement information security management and personal information protection under our information security policy and personal information protection policy，and have obtained ISO 27001 certification. We are committed to continuous review and improvement in order to provide reliable and appropriate quality at all times. See here (https://solution.bell.co.jp/en/solution/medical/Information) for details.
Related case studies
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Sawai Pharmaceutical Co., Ltd.
Building full trust in services towards implementation to operations based on expertise in the medical industry.
