Our wide range of outbound call services offer such as polls, customer satisfaction surveys, reminders, follow-up calls, and NPS🄬 surveys upon clients' needs.
Customer churn prevention utilizing follow-up calls.
Efficient payment overdue reminder using utilizing data analysis.
Phone surveys such as polls， satisfaction surveys.
We make Follow-up calls to customers who have not registered their payment method after subscribing to the service to deter churn within a certain period of time.
We build an efficient and effective reminder system by analyzing easy ways to contact end users, and creating call flows and efficient list, and dividing the process tasks before and after the call.
We collect and analyze the necessary sample data in a short period of time by leveraging abundant number of offices and agents.
Preliminary interview
We interview you about your visions and goals.
Confirmation of target volume
We estimate the number of calls and hours of operation required to achieve the goal to present you.
Formulation of the operation plan and operation flow
We create the structure and operational flow necessary to achieve the goal，and have discussion to reach a consensus with the client.
Operation
We implement what has been agreed upon.
Reporting of results and suggestions for operational improvements
We report the operation status and survey results， and make proposals to achieve the goals.
Special systems may be used depending on the operation. We can also arrange for CRM and other systems.
