We offer technical support with centralized management of clients' IT device environments.
Personalized Operations Interfering with Focus on Core Businesses
Lowering Work Efficiency caused by Varied Vendors for Each Service
Stagnant Agent Utilization Unproportional to System Implementation
-Grasp present circumstances and extract the gap with an ideal model from them
-Redesign or reconstruction of operation and qualify spots for outsourcing
-Make proposal for operational optimization including IT implementation and practice
- Comprehensive PDCA support from device installation plan to replacement
- Inventory control, license management, and kitting proxy of various installations and policy enforcements
- In-house IT servicedesk operations for installed devices and services
-Educational services for a variety of content, such as dedicated websites, video manuals, and training substitutions
- Hands-on training services with live operation guides
- Proposal of improvement measures based on the operation and utilization analysis of IT servicedesk
Conduct Interviews and Qualify the Range of Outsourcing
We listen to the current issues and propose a scope of response regarding outsourcing.
Business design
We design operations of the determined realm of outsourcing.
System construction
We formulate system environments， assign human resources， and conduct training necessary for operations.
Operation
We install operations after trial run and authorization from clients.
Data Analysis and Effect Measurement
We offer solutions based on the analysis of operations and measurement of work efficiency.
