The power of dialogue: A 40-year of commitment.
Our operational methods, teamwork, and problem-solving skills have been cultivated through our work experience in all types of industries and business categories, our experience in operating work-from-home contact centers with several thousand seats, and marketing skills that contribute to sales improvement by deriving optimal solutions from voice data analysis.
Bellsystem24 is committed to the success of our clients' businesses by combining our achievements and human resources with technology and originality.
We are committed to the success of our clients' businesses.
Reference case KPIs obtained through projects that address a wide variety of customer needs and issues. With this background，we have a capacity to propose the most effective solutions no matter what the case is.
We developed OPM，our proprietary operation management system based on COPC. We organically drive the PDCA cycle with 62 evaluation items to ensure a high level of service quality.
Our services range from low-cost plans for primary reception to customized plans for new business launches. We provide center designs according to our customer’s requests and their fluctuations in activity levels，ranging from small scales to businesses of several thousand seats.
32,000 specialists solve your problems with their solid know-how and skills required in each area, including contact center design, construction, and operation, CRM consulting, technology, sales, and back-office operations.
BELLSYSTEM24 has been certified as a “DX certified business operator” under the DX (Digital Transformation) certification system established by the Ministry of Economy, Trade and Industry.
